Sales Support (m/f/d)

Erlangen

Full or part-time

Permanent employee

ABOUT AB‑CT – Advanced Breast‑CT GmbH

AB-CT – Advanced Breast-CT GmbH is an innovative high-tech company with patented technology and the manufacturer of nu:view®, a novel spiral CT scanner for the female breast. Based on many years of research, AB-CT has successfully brought this technology to market, enabling fully isotropic, high-resolution breast imaging with low radiation exposure. The company is headquartered in Erlangen, Germany.

Flat hierarchies and a dynamic, creative working environment define our company. Together, we are pioneering new paths in medical technology development. Our employees value the exciting tasks, the collaborative work within a young, dedicated, and professional team, and the short decision-making processes.

YOUR ROLE

As a Sales Support (m/f/d), you will act as a central interface between customers, field sales, and internal departments. In addition to classic sales tasks, you will also take on coordinating and project-related responsibilities:

YOUR RESPONSIBILITIES

Preparation, follow-up, and management of quotations
Order processing from purchase to delivery, including tracking
Support and consulting for existing customers as well as handling customer inquiries
Maintenance and further development of the CRM system, including reporting and analysis
Interface management between sales, marketing, logistics, and accounting
Support with tenders, bids, and international customer projects
Contribution to the optimization and further development of sales processes
Support of marketing activities (e.g., campaigns, lead management, market analysis)
Handling organizational and administrative tasks in daily operations
Sales project tracking

YOUR PROFILE

Completed commercial training or a degree in business administration or a related field
Initial professional experience in inside sales, customer service, or sales support
Confident use of MS Office and ideally CRM systems (e.g., Salesforce, HubSpot, Zoho)
Experience in a dynamic environment (SME, start-up, project-driven business) is an advantage
Strong customer orientation and communication skills
Structured, reliable, and independent working style
Hands-on mentality and high level of initiative
Ability to manage multiple topics simultaneously and prioritize effectively
Team player with flexibility in a growing environment
Very good German and English skills, both written and spoken
Additional languages are a plus (e.g., Spanish, French)
Experience in a regulated environment (e.g., medical technology or pharmaceuticals) is desirable
Experience working with international customers
Experience working within organizational structures in start-ups, scale-ups, and medium-sized enterprises (SMEs)

OUR OFFER

A friendly and team-oriented working atmosphere
Remote work options / flexible working hours
A broad and varied range of tasks with room for creativity
Fast decision-making processes and flat hierarchies
Opportunity to actively shape and improve processes
Dynamic, international working environment
Development opportunities towards international sales / business development